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Job Alert: Vice-President Prevention & Employer Services – Saskatchewan Workers Compensation Board

THE ORGANIZATION

The Saskatchewan Workers’ Compensation Board (SaskWCB) has a legislated mandate to deliver workplace insurance to Saskatchewan employers and benefits to Saskatchewan workers if they are hurt at work.    The SaskWCB is governed by a three-person, full-time Board of Directors (BoD).  The Chief Executive Officer reports to the BoD and is supported by an executive team of five.

Anchored by the Meredith Principles, the vision of the SaskWCB is to eliminate injuries and restore abilities.   Their mission is to be a customer-centric organization that continuously seeks to add value for their customers through a culture of Continuous Process Improvement.   SaskWCB values guide their actions and decisions: 

• Safety – we relentlessly pursue Mission: Zero ensuring all employees have the healthy and safe workplace they deserve
• Respect for People – we recognize the value and worth of each individual and their contribution to our success and we treat everyone in an open, honest and dignified way
• Excellence – we strive for perfection and seek improvement and innovation every day in how we carry out our work in service of our customers
• Collaboration – we work hand-in-hand with our partners and with our customers to deliver on their expectations and meet their needs
• Customer Focused – we create an exceptional experience for all our customers and we bring their perspective to the forefront of our conversations and improvement efforts

The SaskWCB has distinguished itself as a high performing organization relative to its peers across Canada.   The organization is recognized as a Top 100 Employer with approximately 450 team members located in Regina (370) and Saskatoon (80) who provide a wide range of programs and services to employers and injured workers.   According to the 2018 annual report, the SaskWCB continues to achieve strong financial performance and remains fully funded, with sufficient assets to cover the future costs of all claims in the system.  However, significant room for improvement remain!

The SaskWCB has built a foundation for this financial performance by taking a strategic, risk-aware approach to its development, setting targets and measuring success through its balanced scorecard.  Committed to being a customer-centric organization and providing excellent service to workers and employers, SaskWCB has evolved their Corporate Beliefs (i.e., people, Mission: Zero, financial, timeliness and quality), as an underpinning to building stronger alignment with respect to their Continuous Process Improvement journey.    SaskWCB leadership strives to create a culture and work environment that provides purpose and meaning for their people, enabling staff to attain their collective vision, engaging them in identifying opportunities to improve their processes and ultimately empowering them to make meaningful changes in service of their customers.

Recently, the incumbent Vice-President Prevention and Employer Services was appointed by the Board of Directors to the Chief Executive Officer role.  Consequently, SWCB is seeking a new Vice-President to help lead the organization forward in this important portfolio.  The Chief Executive Officer is seeking a proven, accountable leader who is clearly committed to and passionate about workplace safety; who thrives in a culture of continuous improvement; is an effective steward of their organization’s people and resources; and leads their organization, with passion, toward a sustainable future.

If you are a leader who is equally as passionate as the SaskWCB team about making a difference for workers and employers in Saskatchewan, while desiring to take your own career to a whole new level of challenge, satisfaction and achievement, we want to hear from you!

You can learn more about the Saskatchewan Workers’ Compensation Board by visiting www.wcbsask.com.

THE OPPORTUNITY

Job Title: Vice-President Prevention & Employer Services

Reports to: Chief Executive Officer

Direct Reports: Director Prevention; Director Employer Services

Indirect Reports: Prevention approximately 20; Employer Services approximately 45

Location: Regina

THE MANDATE

The Vice-President, Prevention and Employer Services provides executive leadership to WCB’s injury prevention and employer service programs and services.  He/she partners with other executive leaders in ensuring the continuous improvement of processes, programs and services in support of WCB’s mission and vision and develops and maintains relationships with external partners in the advancement of national and provincial safety strategies.

Key Accountabilities

Executive Leadership –

• As a member of the Executive Management Team, contributes to the achievement of WCB’s vision/mission and goals through active participation and collaboration in strategic and operational planning and deployment; and, through the alignment and enablement of his/her directly reporting departments.
• Provide vision and leadership within and external to WCB towards the elimination of all workplace injuries – zero injuries, zero fatalities and zero suffering.
• Demonstrate, and coach in others, the behaviors, values and processes that best support WCB’s desired culture.
• Develops and implements strategic and operating business plans and budgets for functional areas of responsibility that are aligned with and support corporate plans.
• Provides recommendations to strategically enhance business opportunities with respect to prevention and employer services.
• Engages with WCBs in other jurisdictions to share information and continuously improve upon processes.
• Contribute to the task of enhancing and protecting the image of WCB with all its publics.
• Directs, supports and / or participates in the development and maintenance of Business Continuity Plans, ensuring divisional plans are complete and current.

Prevention – Specific to this scope the VP Prevention & Employer Services provides executive leadership to:

• Leads the WorkSafe strategy; participates as a key member of the joint WCB/Ministry of Labour Relations and Workplace Safety, WorkSafe Steering Committee and WorkSafe Working Group.
• A Board member of Safe Saskatchewan, supports the strategy to eliminate unintentional injuries within the province, coordinating with other programs and services.
• Establish and maintain provincial and national strategic alliances and professional relationships to achieve the Board’s vision of prevention and positively impact the provincial injury rate to achieve Mission Zero.
• Oversees industry-based Safety Associations funded through WCB premiums.

Employer Services – Specific to this scope the VP Prevention and Employer Services provides executive leadership to

• Meets the needs of both employers and the WCB by ensuring the provision of comprehensive, timely and accurate services in the areas of registration, experience rating, and audit and account management.
• Provides and/or sponsors supports and services that enable Saskatchewan workers and their employers to effectively reduce workplace injuries and illnesses through:
  • the timely and cost-effective development and implementation of risk reduction programs; and,
  • the implementation of return-to-work programs that are aligned with the WCB goals and policies.

Team leadership – As executive leader accountable for the Prevention and Employer Services divisions this role is accountable to:

• Ensure maximum individual and team performance through the acquiring, organizing, developing and motivating of staff; promotes leadership and management excellence.
• Models, coaches and promotes culture of continuous process improvement.
• Support SWCB’s prevention and safety initiatives.

Opportunities and Challenges

• Being part of a dynamic executive team
• Listening to the ‘voice of our customer’, ensure provision of excellent customer service, using feedback to continually raise the standard.
• Fundamentally shape how industry works developing and implementing large provincial strategies that have a huge impact on our society.
• *Address ‘root causes’ of flattening of injury rates, return to positive improvement trend, while simultaneously understanding ‘root causes’ of injury severity increases.
• Develop and nurture strategic, aligned partnerships to achieve specific outcomes.
• Executive leadership to the launch and continuous improvement of an Employer Resource Centre
• Continuously learn and challenge teams to consider best practice across all areas of responsibility including, but not limited to: classification structure, experience rating program to incent the right behaviors,

Attractions

• If you are passionate about health and safety, you can have a positive impact on systems, processes and outcomes for people, families and business in Saskatchewan
• Diversity in working relationships, get very broad base of working relationships e.g., employers of all sizes across all industries, industry Associations, police, chambers of commerce, government, not-for-profit among others
• Influence and strengthen the safety culture across Saskatchewan.
• There is a lot of support, flexibility and emphasis on learning and growing.

FIRST YEAR DELIVERABLES / MEASURES OF SUCCESS

Success in the first year will be determined by the candidate’s ability to:

• Build effective, collaborative relationships with CEO and executive peers, senior management teams and key customers.
• Develop key stakeholder and customer relationships (Employer Association, Labour groups, etc)
• Amplify recent improvements within areas of accountability and approved strategic initiatives have had desired impact.
• Gain a deep understanding the WCB’s approach to continuous improvement and the systems that support it.
• Positively contribute to the organization; is respectful of colleagues and has the respect of his / her downline and external stakeholders.
• Team feeling their profession development is being supported, that they are growing
• VP engaged in business, has made meaningful contribution by reinforcing key strategic direction, being involved in quarterly meetings, and supporting escalation where appropriate.
• There would be an engaged, excitement around our injury prevention initiatives, that will lead to fewer claims, less severe injuries; sense of integration and ownership of prevention more broadly within SWCB.

CANDIDATE PROFILE

The successful candidate will have the following:

Education

• A University Degree in a related field is required.

Experience

• Several years’ experience working with senior level staff, Boards, business owners and safety related organizations is required.
• Demonstrated leadership experience including at least four years successful experience in a similar role focusing on prevention and safety, risk management or insurance.

Competencies and Attributes

• Technical: safety, health & injury prevention; experience rating process; communication, oral and listening; communication, written, policy development / renewal; business continuity planning; human resource practices.
• Behavioral: strategic and achievement orientations; cooperation & organizational teamwork; interpersonal relations; ability to influence and understand impact; organizational awareness; managing business relations; team leadership; problem-solving / decision-making;

THE COMPENSATION

An excellent compensation package awaits the successful candidate.

https://optimumtalent.com/opportunities/vice-president-prevention-employer-services-saskatchewan-workers-compensation-board/

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