Client Question Hi, We recently underwent an Accreditation Canada visit and were cited for not using 2 patient identifiers. The nurse picked up the patient in the ED and she was familiar with the patient and neglected to check her name and DOB. Patient identifiers is something that we have been struggling with for the past two accreditations. We thought we had it all well in hand but it only takes one incident to get cited on failing the ROP. Does anyone have a process or audit tools that are used routinely to audit staff using 2 patient identifiers? Any help would be greatly appreciated. Thank you Response In order to comply with the required organizational practices (ROPs), we first need to have a closer look at it. ROPs in this case are the standards that the organization is being held against and must meet. So lets understand what does the ROP actually require. Following is a statement from one of the ROPs that relate to the question at hand. On an average Acc...
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