What is root cause analysis? Root cause analysis is a structured process that helps healthcare, manufacturing and service sector managers and leaders in identifying contributing factors or causes of an accident, error, problem, event or occurrence. An accident, error, problem, event or occurrence are usually a result of a system rather than an individual mistakes. Understanding the system itself and contributing factors or causes of a system failure can help in preventing recurrences. Actions that are taken to address system failure helps in sustaining the improvements or corrective actions. What is a fishbone or ishikawa diagram? Each and every outcome or effect is an end result of actions taken/omitted or in general causes/ A cause and effect diagram representing this relationship between cause and effect is called a called a fishbone or ishikawa diagram. A fishbone diagram is a visual way to represent cause and effect. It is a more structu...
Helping organizations in mapping risks